We warrant and represent the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help.

Refunds on Koi purchases are not permitted, only in exceptional circumstances would we consider a refund. All costs incurred by Mitchkoi will be taken into consideration and deducted from a permitted refund.